Part of the Thomas Armstrong Group.
When you buy a new home, you should feel informed, protected, and confident in the process from the very beginning. The Consumer Code for Home Builders is designed to help make the purchase of your new home fairer and more transparent, giving you clear guidance on what you can expect before, during, and after your purchase.
The Consumer Code for Home Builders is a set of requirements that helps make sure new home buyers are treated fairly and given the information they need at each stage of the journey. It covers key parts of the process, including pre-purchase information, contracts, customer care, and access to a clear complaints procedure if any issues arise.
Its purpose is to help you make informed decisions and understand the standards you should expect when buying a new build home.
You should be given enough information to help you make an informed decision before reserving or purchasing your new home. This includes important details about the property, the purchase process, and what is included.
The information provided to you throughout the buying process should be clear, straightforward, and easy to understand, so you know exactly what to expect before moving forward.
You should have access to clear aftercare information once you move into your new home, including details on who to contact if you need support or want to report an issue.
If something does not go as expected, you should be able to follow a clear complaints process and understand what steps are available to help resolve the matter.
Grisdales Estate Agents offer a comprehensive and seamless approach to help you find your perfect new home. Whether you have a general enquiry or want further details of our developments, particular house designs or specific plots, you can reach out to us using the adjoining enquiries form.
Our partnership ensures that you receive expert guidance and support throughout your property journey. We look forward to hearing from you, and responding to your enquiry.
